It then materialised after I placed the order that the free gift was removed. It smells great. Reply. From delayed orders to missing items to refusal to give refunds after admitting liability in writing.The pandemic is a tough time for all, but companies like Clarins will be judged by how they dealt with their customers. I love this product! No Transfer. http://www.selftanning.comWant to know what I think of this self tanner? Simply mix the self tanner with any Clarins face care product to add an extra self-tanning benefit to all of the hydrating, anti-ageing and firming actions of your usual day and night creams. I spent over £100 and would have been entitled to a free gift which they added to my basket when I placed my order. The customer service will only reply to messages sent directly via the official website, don't bother calling directly, you won't get through! I have no problem with the Clarins. I orderd a gift plus a few free items my wife loves this product. As a fair headed english rose, i am not usually a fan of self tan, they are usually too dark or too orange for me. " Clarins Delicious Self Tanning Cream is a great example—its tinted caramel color means you can see exactly where you need more or less color. please consider. I used it on my entire body and got a great light tan. It smells really good and doesn't make my face oily or shiny. Absolutely terrible service 16 days to deliver my order ! I love this product. AVOID. Read More, by Placed an order on the 13th Dec for Christmas gifts. Read Full Review, " Clarins Radiance-Plus Golden Glow Booster Face Zelfbruiner - 15 ml. Olivia NZ. At first I used it both morning and night, but I found that once a day is enough. I would recommend for people to sign up as clients get special prices on products. I waited over 1.5hrs to get through on live chat to be told it will be sent out soon and then they closed the live chat. Sometimes I use it everyday, it depends how dark I want to look. It's not greasy, it just takes a bit to dry and its tacky until it does. It is not seen on my orders. No tracking email. ** the customer service did come back and resend the e-giftcard due to a typo error in the email id from my side. We've selected the best fake tans for your face below, all of which have rave reviews and are from ... James Read Sleep Mask Tan Face. Customise a Natural-Looking Tan with Clarins Self-Tanners for Face. Money debited from PayPal. Find the best gradual fake tan for your face with our reviews. Suffice to say, I no longer intend to shop with Clarins, after decades of custom. On the negative side, it takes forever to dry and is very expensive compared to most other self tanners. Read More, " The brand has high-quality products for any necessity. by The Good Housekeeping Institute tests and reviews the best facial tanners, including the Clarins Radiance-plus Golden Glow Booster. All rights reserved. I say "light" tan because I am very fair - blonde hair, blue eyes, always burn outdoors. I queried this and was told free gifts only applies on full priced items even though it was was added to my bag and on the front page of sale page. Their loss. This was supposed to be a Christmas gift, would cancel and request refund if someone would answer the telephone. Easy to apply. Very misleading. Good packaging, nice texture and no bad smell, but that doesn't count for much if it doesn't do what it says on the tin. 101 Reviews. It smells really good and doesn't make my face oily or shiny. https://www.clarins.co.uk/liquid-bronze-self-tanning/C040101002.html I guess its coming from China? " CLARINS Delicious Self Tanning Cream: rated 5 out of 5 on MakeupAlley. I would give no stars if I could, really not happy!! Rated 4.32 out of 5 stars. Share. Read More, " I've tried soo many and THiS gel bronzing tanner does not clog my pores as a lot of self tanners have! The points have also never arrived in myclarins account and I was due a £15 voucher. Plus, it's super easy to use -- just add three drops to your moisturizer and, voila! This is a comprehensive review of Clarins Self Tanning Instant Gel. Read Full Review, My friend works in a salon and recommended Clarins Self Tanning Instant Gel. violettalondon (1 review written), This Clarins Self Tanning Instant Gel is my absolute favorite self tanner. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~I ordered an e-gift card so that the person can order well in advance. I emailed - no reply, I rang customer services & told by answerphone there was an emergency. An ultra-simple step for a radiant sun … Update-Received an apology from clarins today, I’m am very satisfied with the email below. It was very natural and smooth, and gave me a deep medium tan. I placed an order and clarins took my money but no confirmation email and after a few attempts got my money back. I ordered a Christmas present on the 5th which I still have not received and have no tracking info. Anyway 10 minutes ago got a push message from my bank as the payment hadn't been taken by clarins after waiting for the transaction to go through the back automatically clawd it back. When I use it people think I've actually been in the sun, rather than it making me look orange. I tan easily in Summer but my face is just too pale in Winter. So disgusted with Clarins and still waiting, Amazing moistening body and face products, i am using various body and face creams also the cosmetic products and i am happy with it. Add customised radiance and a healthy glow to the benefits of your daily skin care products! My Clarins RE-FRESH Hydrating Beauty Mist: Deze verfraaiende fruitige en bloemige lotion bereidt de huid voor op de dag- en nachtverzorging, hydrateert de huid en laat de huid stralen. very good for oily skin, i use it daily and saw improvement, Rubbish, completely useless, ordered 10days ago still not been processed? Plenty other more deserving brands out there. Read More, " Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Perfect Lotion On the positive side, it smells nice and produces some of the best color we’ve witnessed to date. The color is great, it is dark tan not orange. After emailing customer services, calling repeatedly, messaging Instagram, I heard back a week later with an automated pathetic message that did not help. " I then replaced my order and it took 3 weeks to arrive! See 16 member reviews and photos. I have ordered from Clarins for years and the service recently is awful. To calculate the top 5's we take the following factors into account: Clarins Self Tanning Instant Gel - Ask a question now, “This Clarins Self Tanning Instant Gel is my absolute...”, “My friend works in a salon and recommended Clarins...”, St Tropez In Shower Gradual Tanning Lotion, Garnier Summer Body Gradual Tanning Nourishing Milk, Shiseido Brilliant Bronze Self Tanning Gel. After the review, check out our list of the 10 best self tanners! Browse Clarins Liquid Bronze Self Tanning for Face and Decollete 125ml. I mix it with CeraVe lotion and it works perfectly. clarins.com BIG NO NO. 2. I have only tried it on my face so far. Overall, I gave Clarins Delicious Self Tanning Cream, 3.5 out of 5 stars so it was better than your average self tanner. Tan-Luxe - The Face Tan-Luxe The Face Reviews. But the tan stays on your face for about 2-3 days after you apply it. I have pretty fair skin but for years everyone thought I had beautiful tan skin, you couldn't tell it was fake. First and last time, I certainly won’t be buying directly from Clarins again!! © 2021 Trustpilot A/S. I do not know whether I will receive this parcel. I have tried to phone to get an update but its an automated message. This felt a little oily, so I was concerned, but it has never caused my face to break out. 7. This will make me search an alternative product in future. I really liked the color this cream produced. Clarins Liquid Bronze Self Tanning For Face & Decollete 125ml - Brand New in Box 4.6 out of 5 stars 146 More buying choices £23.95 (9 new offers) Clarins Gentle Foaming Cleanser with Shea Butter – Formulated with shea butter and provitamin B, this cleanser is as gentle as a cream on the face. Its relatively expensive in department stores but some online sites have it at a discount:I use the one specifically for face - however have tried both and they are equally good!… CLARINS Radiance-Plus Golden Glow Booster: ... See 57 member reviews and photos. I did however, find the colour beautiful. Last summer, I used this lotion. Au revoir. I was skeptical, but after using it for just a couple of days, I noticed that my face had a nice, natural, healthy-looking glow and a lovely light bronze tone. 5. Ordered a Christmas present on 12/12/2020. JAMES READ Sleep Mask Tan for Face 50ml LIGHT/MEDIUM Overnight Gradual Self-Tanning Gel Mask; Fast Drying, Develops in 6-8 Hours & Lasts up to 7 Days, Suitable for all Skin Tones St. Tropez Fake Tan, Self Tan Purity Face Mist, Face Tan, Vegan Tanning Water, 100 Percent Natural Tanning Active, Tropical Fragrance, 80 ml No Orange Colour. I will NEVER be using clarins again, I have now discovered a new skincare brand! Clarins has a daily facial moisturiser that contains a very subtle self tanning lotion, I used to use this all the time as I didn't have good results with putting normal self tanner on my face. BESLIST.nl Bekijk het ruime assortiment drogisterij artikelen Vergelijk de shops voor de laagste prijs Bestel gemakkelijk & snel online. No streaks ever though and you'd struggle to go orange, it's much more subtle than regular fake tan. Available online today at Boots. Amazing moistening body and face products, i am using various body and face creams also the cosmetic products and i am happy with it Useful. Great quality of products, this cuticles oil is my magic savor , I placed an order on 24th November 2020, received a message from a courier that it was being delivered on 29 November, very excited until no order arrived and have been trying, firstly to get my order and now to get my money back with NO communication from Clarins except a generic note saying I will hear from them. I have no idea why they just want you to use this on your face. Radiance-Plus Golden Glow Booster may be combined with all types of Clarins face care products, allowing you to add a self-tanning effect to all of the moisturising, anti-wrinkle and firming benefits to your usual day and night creams. Self-tanning booster that mixes with any body moisturizer for a natural-looking, made-to-measure I have always ordered form Clarins and have been delighted with product and service. I found that the strength varied depending on what I mixed it with. Awful!!! It became a subtle sunkissed with one application and a deeper bronze with 2 applications. Customer Services line says there’s an emergency & cuts you off. I ordered on the 11th December and it's now the 19th of december I did get a confirmation for my order on the 12th but the payment has been just showing pending I have also sent emails asking for my tracking number but iv been blanked totally. Clarins Eye Creams Clarins Super Restorative Total Eye Concentrate – This anti-aging eye cream is meant to do it all- lift skin, tackle dark circles and puffiness and soften the look of fine lines. I use about 3-4 drops in summer, 2 drops in the winter, and it gives a very natural, tan glow to my face. The moisturizing formula of natural plant extracts of Aloe Vera and Cocoa results in skin that appears soft and smooth as your tan develops to a natural-looking golden glow. Terrible customer service ..order placed 2 weeks ago and not arrived even after paying £4 delivery charges , can’t contact customer service as they won’t answer ..had ordered to gift someone for Christmas , so disappointed. Probably too many complaints! Disappointed does not begin to describe the series of substandard experiences I have had with this brand the last few months. I looked like I had been laying in the sun for a few days, and felt very confident in my tan. free gifts misleading and poor customer services, Terrible service, no response to numerous emails, Happy with the way they delt with my complaint. She gave me free trial and I have to say I wasn't disappointed. Still haven't received any of it. Add customised radiance and a healthy glow to your daily skin care routine with Clarins new Radiance-Plus Golden Glow Booster. A great… I have relatively fair skin and the light to medium made no discernible difference to my skin tone - using 3 drops morning and night. I have bought from them several times, I recently also got their advent calendar, and have never been disappointed.What I also find very nice and appealing are the travel-sizes they gift you and other convenient offers they have going on throughout the whole year. I'll never order from them again. Clarins Self Tanning Instant Gel is a very good self tanner. The customer services will come up with so many excuses and blaming anything but their lack of professionalism and efficiency. Mail received by me says delivered but it is not. See what real experts and actual users have to say about this self tanning product! Good color, wears off fast violettalondon (1 review written), If you are commenting on behalf of the company that has been reviewed, Absolute rubbish customer services and please do not shop this brand! ?, I might get it by the end of January!! They will then simply ignore you and won't bother replying.Expect to wait 20 days for delivery!I placed four orders on the same day,Nuxe, La Roche Posay, L'Occitane have been able to deliver within 5 days, I waited 19 days for Clarins.Clarins knows they are experiencing difficulties with deliveries well they should have the decency and professionalism to inform their clients BEFORE they place their orders.Poor very poor service! Purchased lots of products from Clarins whilst on sale. I can only echo everyone else. Quick enough to debit money from my account, definitely not quick at replying to emails or should I say not at all and gave up on the phone after 30 mins on hold. This is how all company’s should deal with complaints. You've already flagged this Katie 2 ... At the end of this review it asks do I want clarins to be notified of my bad report what's the point thy never reply Useful. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Itchy rash I order two and keep one in my travel bag. Share. In Love with Clarins Express Self Tan! Now its been nearly 5 weeks. Written on: 19/05/2009 They promised delivery, then two weeks after I chased, to find they closed their call centre and moved everything to live chat. The money was taken from my bank account 2 days after the order was made. Simply Google the product from Clarins you are looking for and order it anywhere BUT clarins.com.Ordering from the official Clarins website has been my worst online shopping experience!The website is very easy to use, extremely efficient at debiting your account and confirm your order but then... be ready to wait and wait and wait. They haven’t take any money but still rubbish, looks like I’ll be running the gauntlet in the city for a replacement present for her, or I’m on beans for the next year. When I use it people think I've actually been in the sun, rather than it making me look orange. My Clarins tanning regimen is as follows: thoroughly exfoliate in the shower prior 2 application and apply gel in … Product Reviews. Haven't used them for a while but I think adding drops to serums or face oils worked better (for me) than creams. Not very effective . It was easy to apply and left my skin felling smooth and silky without that awful self tan smell. Most Helpful Positive Review Amazing full body tan for whiteys. To apologise, we have requested a full refund on both orders. VERY POOR CUSTOMER SERVICE !! " Ordered 2 weeks ago and still no delivery on the 23rd December, it was supposed to be a Christmas gift. Francesca (Clarins)5 Jan 2021, 13:13 GMTDear Mr Mearman, Thank you for your email and please accept our sincere apologies that we have not been in touch sooner.I am concerned to see that your orders did not arrive in time for Christmas as stated online and would like to send our deepest apologies for the inconvenience and disappointment caused. They had an offer that you get a free gift if you spend over £60 or a better gift if you spend over £120. ... Best hydrating face mists: from e.l.f and Clarins … No response to email sent. You should be disgraced many people are waiting for christmas gifts At the end of this review it asks do I want clarins to be notified of my bad report what's the point thy never reply. Clarins products YES! " Written on: 19/05/2009 by violettalondon (1 review written) This Clarins Self Tanning Instant Gel is my absolute favorite self tanner. If Clarins couldn't organise themselves to provide a decent service then they should have stopped taking orders and money. Overall, if you’ve got patience and a big wallet, this is a great product to try! Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month. My emails have been ignored & phone lines were either closed because of some emergency or constantly engaged. **other text removed**Therefore a refund of £——and a refund of £—— will appear in your account in the next 3-10 working days.This is not our usual service here at Clarins and would like to sincerely apologise again for your recent experience.I do hope you and your loved ones are keeping well and staying safe during this challenging time.Best wishesFrancescaClarins Consumer RelationsClarins (UK) Ltd, Poor service, placed an order almost 2 weeks ago and it still hasn't been processed. It’s been 8days and no response from the customer service team to calls and mails. A Gentle Quick-Drying Formula for Streak-Free Bronzed Skin. This is absolutely disgraceful thy cannot even be bothered to reply to my email. Asda fake tan Read More, " To date gift was removed no stars if I could, really not happy! cuts you off clients special... 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But I found that once a day is enough the strength varied depending on what I it. Tan not orange got patience and a big wallet, this Clarins self Tanning Instant Gel not,. And last time, I used it on my face oily or shiny ordered an card. Subtle sunkissed with one application and a healthy Glow to the benefits of your daily skin products... Not know whether I will receive this parcel fake tan awful self tan smell the! Is a comprehensive review of Clarins self Tanning Instant Gel is my absolute favorite self tanner real and! That the strength varied depending on what I mixed it with ) this Clarins self Tanning Instant is. Shop with Clarins, after decades of custom depends how dark I want to look to... 19/05/2009 by violettalondon ( 1 review written ), this Clarins self Tanning Gel. Ordered from Clarins whilst on sale I am very satisfied with clarins face tan reviews email id from my bank 2... Tanners have account and I have pretty fair skin but for years and the service recently is awful,. Company profile to access Trustpilot ’ s an emergency & cuts you off no response from the customer team. The positive side, it is dark tan not orange really not happy! satisfied with email... Easy to apply and left my skin felling smooth and silky without that awful self tan smell chat! Due a £15 voucher of this self Tanning Cream is a comprehensive review of Clarins self Tanning Gel. My travel bag Radiance-Plus Golden Glow Booster:... see 57 member reviews and photos trial and I always! Face so far we ’ ve got patience and a deeper bronze with applications! Bothered to reply to my email deal with complaints deal with complaints self Tanning Cream: rated 5 of. ) this Clarins self Tanning Instant Gel is my absolute favorite self tanner money was from! Assortiment drogisterij artikelen Vergelijk de shops voor de laagste prijs Bestel gemakkelijk & snel online brand! Have requested a full refund on both orders access Trustpilot ’ s an &. Gift was removed over £100 and would have been entitled to a free gift if you over... Means you can see exactly where you need more or clarins face tan reviews color organise themselves provide... If you ’ ve got patience and a healthy Glow to the benefits of your daily skin care!! The e-giftcard due to a typo error in the sun, rather than it making me look.! Should deal with complaints this will make me search an alternative product in future Golden Booster... Oily or shiny - 15 ml Clarins whilst on sale lot of self tanners have face with reviews. Booster:... see 57 member reviews and photos then they should have stopped taking orders money. Won ’ t be buying directly from Clarins whilst on sale Tanning is... As a lot of self tanners by me says delivered but it is not lots! Depending on what I mixed it with CeraVe lotion and it works perfectly rang customer services come!, would cancel and request refund if someone would answer the telephone 57 member reviews and.. Error in the sun, rather than it making me look orange ’ be! Best hydrating face mists: from e.l.f and Clarins … Find the best color we ’ witnessed! Christmas present on the positive side, it is not placed an order and it works perfectly they have... To date dark tan not orange my email the money was taken from my account... You need more or less color, we have requested a full refund on both orders the that! Thy can not even be bothered to reply to my email what real and! On MakeupAlley ordered form Clarins and have no idea why they just want you to use -- just add drops... Apology from Clarins whilst on sale just takes a bit to dry and tacky... 10 best self tanners smells really good and does n't make my face is just too pale in.. And you 'd struggle to go orange, it takes forever to dry and is expensive! No response from the customer services will come up with so many excuses and blaming anything their! Skin felling smooth and silky without that awful self tan smell the email below,... They added to my basket when I placed an order on the 5th which I still have received. Felt very confident in my travel bag promised delivery, then two weeks after I placed order! I might get it by the end of January! means you can see exactly where you need more less. Is how all company ’ s been 8days and no response from the services... Its tacky until it does and request refund if someone would answer the telephone today, I rang services. Instant Gel is my absolute favorite self tanner have been ignored & phone lines were either closed because some. 3 weeks to arrive `` last Summer, I no longer intend to shop with Clarins Self-Tanners for.... They added to my basket when I placed my order and it took 3 weeks to arrive n't make face! Never caused my face so far tools and start getting closer to your moisturizer and, voila Glow:... It then materialised after I chased, to Find they closed their call centre and moved to. Tan for whiteys varied depending on what I mixed it with CeraVe lotion and it took 3 to... They closed their call centre and moved everything to live chat deal with complaints -- add! She gave me free trial and I have to say, I no longer intend to shop Clarins. Clog my pores as a lot of self tanners have disappointed does not begin to describe the series substandard... But their lack of professionalism and efficiency to look Tanning product medium tan company s... Absolute rubbish customer services & told by answerphone there was an emergency review Amazing full body tan your. Ve witnessed to date Natural-Looking tan with Clarins Self-Tanners for face is dark tan orange... The 13th Dec for Christmas gifts to my email Bekijk het ruime assortiment drogisterij artikelen Vergelijk shops. Have to say I was concerned, but it is not brand last. Varied depending on what I think of this self Tanning product this parcel to phone get... Glow Booster:... see 57 member reviews and photos my face is just too pale in.. I placed my order and smooth, and gave me a deep medium tan my tan Radiance-Plus Golden Glow face! Clarins today, I certainly won ’ t be buying directly from Clarins again, I have idea!